Grievance Process
The Rockport-Fulton ISD Board of Trustees encourages students and parents to discuss their concerns with the appropriate teacher, principal, or other appropriate campus or District administrator who has the authority to address the concerns. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level.
Usually, these complaints or concerns can be addressed by a phone call or a conference with the teacher or principal. For those complaints and concerns that cannot be handled so easily, the district has adopted a standard complaint policy in the district’s policy manual. In general, the student/parent should submit a written complaint (Level 1) to the campus principal.
Grievance Policies
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Student / Parent Grievance
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| Rockport-Fulton High School 361-790-2220 |
Rockport-Fulton Middle School 361-790-2230 |
Fulton Elementary 361-790-2240 |
Live Oak Learning Center 361-790-2260 |
| Dr. Jodi Carter, Principal |
Jerry Howell, Principal |
Linda Cox,
Principal
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Denise Poland, Principal |
Informal Process:
The Board encourages students and parents to discuss their concerns with the appropriate teacher, principal, or other appropriate campus or District administrator who has the authority to address the concerns. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level.
Filing Deadlines (after informal process):
If a student or parent has engaged in the informal process in an attempt to resolve the complaint with the District and has not reached a resolution during the process, the student or parent shall have the later of:
• Ninety calendar days to file a complaint from the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint; or
• Thirty calendar days to file a complaint from the date on which the District provided information to the student or parent regarding how to file a grievance.
• Ninety calendar days to file a complaint from the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint; or
• Thirty calendar days to file a complaint from the date on which the District provided information to the student or parent regarding how to file a grievance.
No Prior Informal Process:
If the student or parent has not engaged in the informal process, the student or parent shall have no more than 60 calendar daysfrom the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance to file a complaint using the appropriate forms.
Grievance Forms:
Level One Grievance - Submit to Campus Principal
Level Two Appeal - Submit to Superintendent's Office
Level Three Appeal - Submit to Superintendent's Office
If you have questions, please reach out to:
Dina Hill, Executive Assistant to the Superintendent of Schools